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Return & Warranty Policy
We are committed to providing dependable, high-quality heavy machinery to customers worldwide. 

With years of industry experience, we combine product knowledge, transparency, and trusted service to deliver equipment you can rely on.
Warranty Info
We allow the buyer to return purchased equipment within 21 days of delivery for a full refund, provided the equipment is in substantially the same condition as delivered and shows no misuse, damage, or unauthorized modifications.

This warranty does not cover:
  • Damage due to misuse, abuse, accidents, improper operation, or neglect
  • Unauthorized repairs, alterations, or modifications
  • Consumable or wear-and-tear items (filters, fluids, belts, tires, etc.)
  • Damage caused by improper maintenance or failure to follow operating guidelines

Warranty Coverage

All equipment sold  includes a limited warranty of 3 years or 3,000 operating hours (whichever comes first). This warranty covers defects in materials and workmanship under normal, recommended use.

To file a warranty claim, the buyer must contact and provide:
  • Proof of purchase
  • Equipment serial number
  • Service/maintenance records (if applicable)
  • Photos or diagnostic information upon request
MerkelHeavyEquipment will evaluate the claim and determine repair, replacement, or other appropriate action.

What our customers say

Rated 5.0 / 5 based on 5 reviews. Showing our 4 & 5 star reviews

Why Choose Us?


Quality Equipment

Competitive Pricing

Financing Available

Industry Experts
Opening Hours
Monday - Friday
from 10:00 to 20:00
Address
5433 Elk Horn St.
Norwalk, IA 50211
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